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Terms & Conditions – Golden Store Welcome to Golden Store. By accessing or using our website, products, and services, you agree to the following Terms & Conditions. Please read them carefully before placing an order. 1. Company Information Store Name: Golden Store Address: Shaik Salman bin Hamab Al Khalefa Sitheen Street, Al-Malaz Dt, Riyadh, 11496, Saudi Arabia PO Box: 26960 Phone: +966-500426083 / +966-558236269 / 011-2913080 Email: contact@gssksa.com 2. Use of the Website By using our website, you confirm that you are at least 18 years old. You agree not to misuse the website, attempt unauthorized access, or perform any action that may harm the site or its users. 3. Product Information We strive to provide accurate product descriptions, specifications, and images. Actual product colors or appearance may vary slightly due to screen settings or manufacturer updates. Golden Store reserves the right to modify or discontinue products at any time. 4. Pricing & Payments All prices are listed in Saudi Riyal (SAR). We accept payments through Mada, Visa, MasterCard, Apple Pay, STC Pay, and Cash on Delivery (if available). Orders are considered confirmed only after successful payment or COD verification. Prices may be updated without prior notice. 5. Orders & Delivery After placing an order, you will receive a confirmation message via email or WhatsApp. Delivery times vary based on your city/region within Saudi Arabia. Delays caused by courier companies, weather conditions, or public holidays are not the store’s responsibility. You must provide accurate delivery details to avoid delays or failed delivery attempts. 6. Return & Refund Policy Products can be returned according to the Golden Store Return Policy (available on the website). Items must be unused, in original packaging, and returned within the allowed return window. Refunds are processed after inspection and may take 3–14 business days depending on the payment method. 7. Warranty Smart devices and electronics include manufacturer or seller warranty (usually 1 year). Warranty covers manufacturing defects only, not physical damage, misuse, or unauthorized repairs. 8. User Accounts You are responsible for maintaining the confidentiality of your login details. Golden Store may suspend or terminate accounts involved in fraudulent activities or policy violations. 9. Intellectual Property All website content (logos, images, text, designs) belongs to Golden Store and may not be copied, reproduced, or used without written permission. 10. Limitation of Liability Golden Store is not responsible for any damage resulting from misuse of products. We are not liable for delays, technical issues, or third-party service interruptions. 11. Changes to Terms Golden Store reserves the right to update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms. 12. Contact Information If you have any questions regarding these Terms & Conditions, you may contact us at: 📧 contact@gssksa.com 📞 +966-500426083 / +966-558236269 / 011-2913080

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